Privacy & Safety
We understand the importance of respecting the privacy, integrity and security of your personal information (‘Personal Information) and we inform you that the Personal Information collected through the website <thepattern.shop> (the ‘Website’) will be handled in accordance with EU Data Protection Regulation no. 2016/679 (‘GPDR’).
1. Type and source of Personal Information
We may collect information, including Personal Information, when a user interacts by navigating through the Website, creating a customer account, ordering or returning products, contacting our customer service etc.
We may also process data provided voluntarily by the user, for example through the contact form or by sending a communication via e-mail, including common personal data (identifiers, personal details, billing and similar) to the extent that this is necessary according to the request received.
The information we may collect include:
Contact information, including first name, last name, email address, telephone number, and shipping and billing addresses.
Credit card or other payment information (directly transferred to our payment provider)
Purchase information and history, including the products and price of the products ordered
Account information, including login and password, account settings, optional information inserted by the customers in their accounts
Communications with the Website
Automatically or passively collected browsing information, and type of device, using to navigate on the Website, including IP address, browser used for entering the Website, name of ISP)
2. Purpose of processing the Personal Information
Purpose of processing your Personal Information include:
Conclude and carry out the purchase of goods offered on the Website;
Provide you with the services of the Website such as subscription to the newsletter;
Allow registration to the Website and use of services reserved for registered users;
Manage your requests;
3. How is your Personal Information processed
Your Personal Information will be recorded, kept and used exclusively to manage and to reply to the requests and for the time needed to fulfil the above-mentioned purposes. The legal basis of this processing is the consent given by the user. The granting of your Personal Information data for these processing purposes is optional. However, the lack, partial or inexact granting of these Personal Information could prevent us from managing and answering your requests.
4. Social Media and transfer of Personal Information outside the EU
Users who interact with social media tools through the Website shall refer to the privacy and other policies of those websites or apps, some of which are based outside the EU.
5. How long do we keep your data
We keep your Personal Information for a limited period of time depending on the purpose for which it was collected, at the end of which your Personal Information will be deleted or otherwise rendered anonymous in an irreversible way.
6. Your rights
At any time, you may exercise your rights as provided under articles 15-21 GPDR by an email to firstname.lastname@example.org. Those rights include the following:
revoke your consent to the processing,
be informed about which of your Personal Information we have in our possession, its origin and how it is used,
request the update, correction or integration and the cancellation of your Personal Information.
Final Update: 11/11/2019